FAQs

Answering your frequently asked questions.

Opportunities for illustrators

How can I apply to take part in your illustration competitions, residencies and fairs?

You can find out about our upcoming opportunities for illustrators by subscribing to our newsletter and following us on Twitter and Instagram @illustrationHQ.

Please note that our Book Illustration Competition and House of Illustration Fairs are not taking place this year as we focus our resources on reviewing our work and developing new programmes to support illustrators.

Online events

I can no longer attend the online event – can I get a recording?

Online courses are recorded and made availalbe on the course Padlet after each session and remain available to participants until two weeks after the course ends.

Our online masterclasses and professional development events are designed to be experienced in real time and we are therefore unable to provide recordings after the event, except for pre-arranged accessibility reasons.

I can no longer attend the online event – can I get a refund?

Unfortunately not – you may, however, transfer your ticket to another person, but you must send their name and email address to us in advance at education@houseofillustration.org.uk

I can no longer attend the online event – can I transfer my ticket to a different event?

Unfortunately not.

The online event I want to attend is fully booked – can you put me on a waiting list?

Unfortunately not – instead, please subscribe to our newsletter and follow us on Twitter and Instagram to be the first to know when future events are announced.

When will you be running the online event again?

Please subscribe to our newsletter and follow us on Twitter and Instagram to be the first to know when future online events are announced.

Is the online event I want to attend suitable for beginners? What level of knowledge is required?

Most online events are suitable for a range of levels of skills and experience unless otherwise specified in the description.

What materials do I need for the online course or masterclass?

All materials needed are specified in the course or class description.

I have booked a ticket but only received a PayPal confirmation – am I actually booked on for the event?

Yes – your PayPal receipt is confirmation of your booking. Please email education@houseofillustration.org.uk from your contact email address if this is different to the one linked to your Paypal account.

I have booked a ticket but haven’t received the Zoom login details – what should I do?

Please email education@houseofillustration.org.uk.

Can my 16-year-old child attend an event?

Unfortunately not – all our online events are currently for those aged 18+ only.

Will you be running in-person events again?

Due to coronavirus-related restrictions, we are not planning to run in-person events again in the near future, but please subscribe to our newsletter and follow us on Twitter and Instagram to be the first to know if and when this changes.

What technology do I need to take part in your online courses or masterclasses?

For all online courses and masterclasses you will need a computer or tablet with a camera and microphone in order to join the live sessions. We use Zoom and Padlet to deliver the sessions but you do not need your own accounts to participate. Any other technology requirements will be listed on the event booking page, if applicable.

I am planning to book onto an online course but I know that I cannot attend all the sessions.

All online course participants will have access to recordings of each session, alongside any accompanying materials, until 2 weeks after the last session. Participants can also ask tutors questions if needed.

Still have questions? Please email education@houseofillustration.org.uk.